Support Locate us

Language Selector

العربية

Breadcrumb

Navigation Menu

Update your ID

Responsive Image

Now, you can update your national ID, Iqama information and National Address hassle-free through Riyad Online or Riyad Line. No need to visit the branch anymore!

We have upgraded our system to automatically detect the need to update your information once you login to Riyad Online or Riyad line, and then all you have to do is confirm your wish to update your information, and the system will instantly and securely connect with the authorities to update you record with us after you have updated it at the Civil Affairs Office or through Absher.

To know the steps for registering on Riyad Online, please watch the video.

To log in to Riyad Online, click here.

Frequently Asked Questions

What are the channels that offer this service?
How does this service work through Riyad Online?
How does this service work through Riyad Line?
Are there any fees on this service?
What are the benefits of this service?
Can I use this service at any time?
What are the conditions for using this service?
Can I use this service if I still did not receive my new ID from the Civil Affairs Office?
I tried to update my ID through Riyad Online but received an error message, what do I do?
Should I try again If an error re-occurs?
What should I do if I keep facing issues using this service, do I go to a branch?
If the update was successful through Riyad Online or Riyad Line, how long does it take to be reflected in the system?
Do I need to visit the branch and submit papers after completing the update process through Riyad Online or Riyad Line?
If my account was frozen, and I updated my ID through Riyad Online or Riyad Line, do I need to visit the branch to unfreeze my account?
Special Cases:

RbPageFeedbackWeb

Thank you for your response
Did you find this information useful?

privacy-cookies