Riyad Bank is proud to present new ATMs which allow withdrawals of four foreign currencies (US Dollar, Euro, British Sterling, UAE Dirhams) using mada cards issued by other banks, not only Riyad Bank.
Why Choose Riyad Foreign Exchange ATM from Riyad Bank?
Accepts mada cards issued by other banks
Convenience of instant hassle-free currency exchange
Safer and cheaper option than exchanging currency abroad at foreign banks
To know how to use Riyad Foreign Exchange ATM, all you need to do is follow the steps shown in the video.
Locate the nearest Riyad Foreign Exchange ATM.
Foreign Currencies ATMs Sites:
ALMassif branch – Abu Baker AlSiddiq Road
Al-Rawda District Al Hassan Ibn Ali
Al-Rawda District, Imam Muhammad bin Abdulaziz
Al-Salama District Sarry St.
Al Basateen District, King Road
Dammam Airport - Dammam
Bin Khaldoun District King Fahd Road - Dammam
Northern Khobar District ,King Abdulaziz District - Al Khobar
Buhaira District, King Saud - Hail
The District of silence, the main street
Beware of people trying to help you at the ATM
Memorize your PIN and never write it on the back of your card
To avoid any suspicious activity, make sure to not share your PIN with anyone
When you notice any suspicious activity on a Riyad Bank ATM, please immediately call (+966) 920011404
Frequently Asked Questions
What are the Locations of the Foreign Exchange ATMs ?
Please visit Riyad Bank website www.riyadbank.com and open “Contact Us” option then go to “Foreign Exchange ATMs” and select “Search” icon where all ATMs locations across the Kingdom will appear.
What currencies are available in the Foreign Exchange ATMs?
U.S Dollar (USD) – British Sterling (GBP) – Euro – UAE Dirham (AED)
What banknotes are available in each currency?
100 USD – 50 GBP – 200 Euro – 500 AED
Are there any fees on foreign currency withdrawal transactions from such ATMs?
There are no fees or commissions charged from the customer’s account when performing withdrawal transaction in any available currencies.
What is the exchange rate of every currency?
When using the ATM to perform a withdrawal transaction in one of the available currencies, the exchange rate of every currency will be displayed before choosing the desired currency and before confirming the withdrawal transaction. The deducted amount will be displayed in Saudi Riyal.
What is the cash withdrawal limit at the Foreign Exchange ATMs?
The customer can withdraw equivalent to SAR 5000 daily.
If the customer withdraws equivalent to SAR 1000, can he/she withdraw from the Foreign Exchange ATMs equivalent to SAR 5000?
No, but the customer can withdraw the remaining daily limit equivalent to SAR 4000.
How to find out if a currency is not available at the ATM?
The unavailable currency option will not appear on the screen while other options will.
Is the service available for all customers?
The service is available for Riyad Bank mada cardholders (MasterCard – Maestro) as well as all mada cardholders (all Saudi banks participating in mada service).
Is the service available for other Saudi banks’ customers?
Yes, the service is available for all mada cardholders at all Saudi banks.
Can credit cardholders withdraw from these ATMs?
The service is currently limited to current account cards of Riyad Bank customers and mada cardholders.
In case the customer could not receive the amount while the account was debited, what the customer is required to do?
For Riyad Bank customers, they should call 8001242225 to raise a claim. As for other banks’ customers, they should call their respective banks to raise a claim. The amount that will be reversed back into the customer’s account is equivalent to the exchange rate at the date of the problem not at the time of reversing the amount.
What are the additional services available at these ATMs?
There are no additional services available at Foreign Exchange ATMs other than the withdrawal of the four currencies.
How can the customer withdraw an amount that exceeds SAR 5000 in foreign currency?
If the customer owns more than one account, he/she can use his/her debit cards of other accounts. However, if the customer owns one account only, he/she can open another account through Riyad Online and issue a debit card from the self-service machine, then transfer between his/her accounts and withdraw the desired amount by using the new account’s debit card.
In the worst-case scenario, the customer can visit any Riyad Bank branch and withdraw the required amount, taking into consideration the branches’ working hours from Sunday to Thursday, from 9:30 a.m. until 4:30 p.m.
Is the exchange rate of every currency fixed or floating?
The exchange rate of every currency is floating based on the market price and is subject to change at any time during the day, taking into consideration that the prices displayed in the video are not actual prices and for illustration purposes only.